|Pending backend verification - Backend সমস্যা ও সমাধান|
Pending backend verification - Backend issue & solution
Many people have applied for a passport, but when they check, they find that their passport has been stuck in a problem known as "Pending Backend Verification" for months. There is a step called Passport Backend Verification, which is essential for passport acquisition, among the steps required to obtain a passport.
Everyone experiences Passport Backend Verification, but if this status lasts for up to seven days, there is nothing to worry about. If "Pending backend verification" persists for more than two to three weeks, this is cause for concern.
Backend for Passports The most important step in obtaining a passport is verification, in which various information about an individual is verified from various government sources.
You have submitted your passport application and all necessary documents. The passport office has also given you a passport delivery slip, but receiving the passport is only guaranteed after you have completed the two mandatory steps of Verification.
What is Verification?
Verification is the process of verifying publicly disclosed (through the police) and government data server-based information about an individual (online or offline).
Generally, Verification is done for passports, driving licenses, employment, and foreign travel.
In the case of a Passport application, there are two types of Verification: Frontend Verification and Backend Verification.
Passport Verification process:
1. Frontend Verification:
Frontend Verification, also known as pre-publication or police verification, is explained in detail in another article called "Pending SB Police Clearance."
2. Backend Verification:
Backend Verification or passport backend verification involves verifying the hidden verification or information of an individual from various government online databases.
What does "Pending Backend Verification" mean?
Pending Backend Verification means that all the information provided in the passport application is being centrally checked and verified before printing the passport. The documents submitted with the passport application and the information in the online application form are verified during this time. Often, computerized methods are used to verify information from various government databases.
How does Passport Backend Verification work?
The following information from the passport application form is cross-checked and verified through an Automatic Software:
- Information provided in the application form
- Documents submitted with the application
- Facial photo
- Iris scan
- Information from the previous passport (if applicable)
- National identity card or birth certificate
This information is cross-referenced with other applicants' data and with the government's stored information using an automatic method, similar to how a computer virus scan is done.
The process is carried out automatically, and every passport application goes through pending backend verification. This status usually changes within 2-3 days, and there is no need to worry about it.
Note: If the "Pending Backend Verification" status persists for 7 days to 1 month, it is a matter of concern.
Why is Passport Backend Verification necessary?
Before printing the passport, all the information provided by the applicant is examined through Backend Verification. It usually takes no more than 1-2 days.
In summary, Passport Backend Verification is a crucial step to ensure that all the information provided by the applicant is correct before the printing process begins.
Passport backend verification problem: How to understand it?
If your Passport backend verification is failing, you must examine your e-Passport to determine the cause. If your e-Passport status remains "pending backend verification" for more than 7 days to 1 month, you must contact the Passport office. The backend verification process is depicted below.
Enrollment Pending Backend Verification
Dear [Name], your e-Passport application is pending for backend verification (Basic Checks Clearance or ABIS Checks Clearance) process in the central system.
Reasons for Passport Backend Verification delay:
👉 Mismatched information in the online application form with the NID/BRC database or previous passport data.
👉 Discrepancies in personal details, such as name, father's/mother's name, spouse's name, date of birth, address, passport issue date, and expiry date.
👉 Corrections made through court affidavit in the previous passport via the Court of FFIDEPHIT.
👉 Missing essential documents with the application.
👉 Errors in filling the passport application or missing a step within the specified time frame.
👉 Changes or additions in spouse's name that lack proper documentation.
👉 Mistakes in the first part of the name or surname.
👉 Discrepancies between the full name written as "Mohammad" in the previous passport and the abbreviated form "MD" in the NID, such as MST or Mochammad.
👉 Errors corrected from MRP Passport to e-Passport.
Moreover, significant modifications like changes in age, complete name change (e.g., from Rahim to Karim), or any associated information matching another person can cause backend verification delays. Also, payment issues, incorrect passport fee submission, or non-receipt of passport fee by the government may lead to backend verification.
To resolve Passport backend verification issues, you have two options:
1. Wait for the verification to be completed, which usually takes 2 to 3 days but might extend to 5 to 7 days for higher application volumes. For Passport modification, the verification process can take 1 to 3 months.
2. Visit the Passport office with your Passport delivery slip, national identity card (NID), previous Passport (if available), and other relevant documents to discuss the issue with the office director or assistant director.
Remember that meeting with Passport office officials may be difficult because they may be busy or have agents who will not facilitate your meeting. It is critical to avoid unethical agents who promise to expedite the process while posing financial risks. If the problem is minor and easily resolved, the office director or assistant director will most likely handle it. They will, however, guide you through the necessary steps to resolve the Passport backend verification problem for more complex issues.
Remember to bring any additional documents or Court of FFIDEPHIT affidavits that may be required to proceed with the resolution.
Please keep in mind that the information in this article was gathered from official Passport office websites, Facebook pages, and officers from various Passport offices.